Privacy Policy

Effective Date: 13 June 2026

1. Introduction

APXWorks (“APXWorks”, “APX Works”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, process, disclose, and safeguard information obtained through our website and related digital platforms.

By accessing or using this website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide, including:

Full name
Email address
Phone number
Company or organization name
Project location
Project requirements
Budget and timeline information
Communication preferences
Any information submitted through contact forms, inquiries, consultations, or correspondence

We may also collect technical and usage information automatically when you access the website.

3. Technical Information Collected Automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Operating system
Geographic location (approximate)
Website pages visited
Time spent on pages
Referral sources
Interaction and engagement data

This information helps us improve website functionality, performance, and user experience.

4. Future Tools and Services

To support our business operations and improve user experience, we may integrate third-party tools and platforms, including:

CRM systems for lead and client management
Live chat or chatbot services
Marketing automation platforms
Customer support systems
Project management and collaboration tools
Cloud infrastructure providers
Content Delivery Networks (CDNs)
Hosting and security platforms
Analytics and reporting platforms

These tools may process information such as:

Contact details
Messages and communication records
Website interaction data
Session information
Device and browser information
Usage and engagement analytics

We configure such tools responsibly and take reasonable measures to ensure that only information necessary for their intended purpose is processed.

Important Notice: Users are advised not to submit sensitive personal information through general website forms unless specifically requested and adequately protected.

5. How We Use Information

We may use collected information to:

Respond to inquiries and requests
Assess project requirements
Prepare proposals and quotations
Communicate regarding services
Improve website functionality
Enhance customer experience
Analyze website performance
Maintain security and prevent misuse
Comply with legal obligations
Protect our legal rights and interests

6. Legal Basis for Processing

We process personal information in accordance with applicable laws, including:

Digital Personal Data Protection Act, 2023 (India)
Information Technology Act, 2000
SPDI Rules, 2011
Other applicable legal and regulatory requirements

Where required, processing is based on your consent, contractual necessity, legal obligations, or our legitimate business interests.

7. Cookies and Analytics

Our website may use cookies, pixels, tags, and similar technologies to:

Ensure proper website functionality
Improve website performance
Enhance security
Analyze visitor behavior
Measure website effectiveness
Improve user experience

We may utilize third-party services including:

Google Analytics
Google reCAPTCHA
Website monitoring tools
Performance optimization tools
Marketing and communication platforms

These services may collect limited technical information including:

IP address
Device information
Browser information
Session data
Interaction data
Referral information

Where required by applicable law, we will request consent before placing non-essential cookies or deploying tracking technologies.

Users may disable cookies through browser settings; however, certain website features may not function properly.

8. Data Sharing and Disclosure

We do not sell personal information.

We may share information with:

Professional consultants and contractors
Technology and hosting providers
CRM and communication platforms
Analytics service providers
Project delivery partners
Government authorities where legally required
Courts, regulators, or law enforcement agencies where necessary

Third-party service providers are required to process information only for authorized purposes and maintain appropriate safeguards.

9. Data Retention

We retain personal information only for as long as reasonably necessary to:

Fulfill the purposes outlined in this Policy
Maintain business records
Resolve disputes
Enforce legal rights
Comply with legal obligations

Data no longer required will be securely deleted, anonymized, or archived where legally permitted.

10. Data Security

We implement reasonable technical and organizational safeguards, including:

Secure hosting infrastructure
SSL/TLS encryption
Access controls
Security monitoring
Data backup procedures

While we strive to protect information, no online transmission or storage method can guarantee absolute security.

11. Your Rights

Subject to applicable laws, you may have the right to:

Access your personal information
Correct inaccurate information
Request deletion of information
Withdraw consent
Restrict processing where permitted
Lodge a grievance regarding data handling
Nominate an individual to exercise your rights where permitted by law

Requests may be submitted using the contact information below.

12. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the content, security, or privacy practices of external websites. Users should review the privacy policies of those websites independently.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any revisions will be posted on this page together with an updated effective date. Continued use of the website after changes are posted constitutes acceptance of the revised Policy.

14. Contact Us

For privacy-related inquiries, requests, or grievances, please contact:

APXWorks

Email: hi@apxws.com

Phone: +91 90000 68090

Address: 608/609 Shilp Business Gateway, SG Highway, Opp. Balaji Temple, Chharodi, Ahmedabad 382481